Refund policy

Return & Refund Policy

We hope you love what you ordered. However, if something isn’t right, we’re here to help.

1. Return Conditions

We accept returns under the following conditions:

Return request is made within 30 days after delivery
Items are unused, unworn, and in original condition
Original packaging is included whenever possible

2. How to Request a Return

Please contact our support team before sending any items back.
Once your request is reviewed and approved, we will provide the return address and instructions.

3. Refunds

After your return is received and inspected:

If approved, a refund will be issued to your original payment method
Refund processing time is typically 5–10 business days

4. Items Not Eligible for Return

Some items cannot be returned, including:

Final sale products
Items not in original condition or showing signs of use
Free promotional items (if any)

5. Return Shipping Costs

If the return is due to customer preference, shipping costs are paid by the customer
If the item is defective or incorrect, we will cover return shipping